Why should I become a Virtual Exhibitor?

The SFA/SFMI 2020 Conference & Expo will feature a virtual exhibit hall. Customize your booth to include videos, downloadable materials, and to highlight your latest news. Plus, you'll have the ability to connect and schedule one-on-one meetings directly with attendees visiting your booth.

You’ll have the opportunity to showcase your products at our cost-effective online trade show and accelerate lead generation by gaining access to more than 250 facilities management personnel. Strengthen relationships with existing customers, or forge new strategic partnerships!

How much is a Virtual Exhibit Hall booth, and what does it include?

$550 per space through August 31 | $750 per space starting September 1

Your virtual exhibit hall booth will include:

  • A visually captivating experience from vFairs that recreates the feel of a physical event with no need for downloads or Flash; and complete mobile-compatibility on all modern browsers
  • A fully customizable, branded virtual booth -- choose from 12 different templates
  • Step-by-step instruction on how to customize your booth. See how it works!
  • Download library with capability to add unlimited informational flyers, documents, presentations
  • Capability to upload unlimited video messages or product demonstrations
  • Unlimited content links
  • Live, private one-on-one chat and audio/video calls with virtual booth visitors
  • Lead retrieval capability
  • Access to the virtual platform for two company representatives (additional reps $45 each)
  • Opportunity to raffle off a door prize to the attendee of your choice
  • List of all attendees and contact info • Customizable interactive virtual booth with logo placement

I’ve already paid for my booth in Saratoga Springs. What are my options?

Staff members are in the process of communicating with all pre-registered vendors individually. If you have not already received a communication from Robin Granger or Melissa Cathone, one of them will be reaching out to you to discuss the following three options for your booth space. If you have questions, please email sfmi@nyssfa.com or call 518.465.0563.

  1.  Vendors who have already reserved and paid for the 2020 Saratoga Expo and choose to exhibit at the Virtual Expo have the opportunity to retain their reservations and preferred booth assignments for our in-person 2021 show in Saratoga as follows:
    • You will automatically receive virtual exhibit booths at our October 2020 Virtual Conference and February 2021 Virtual Vendor Showcase; the $1100 cost for these two events will be deducted from funds already received.
    • The remaining funds paid for your original booth will be applied toward your 2021 booth in Saratoga, for which you will receive a discounted rate of $1100 as opposed to the normal cost of $1250; you will be invoiced for the balance in Summer 2021.
  2. Paid vendors may have their 2020 registration fee rolled over to our in-person 2021 show and retain their preferred booth assignments.
  3. Paid vendors who request a full or partial refund for the 2020 Saratoga Expo will be issued a check. However, they will forfeit their priority placement and booth assignments for 2021 and will need to reapply when the Exhibitor Prospectus is released next year.

How do I let you know what I would like to do with my registration fee?

Please email us at your earliest convenience at sfmi@nyssfa.com. Please include your full name and company name, and indicate whether you would like to exhibit at our Virtual Event, roll over your registration fee, or receive a refund.

Will exhibitors need to cancel their hotel reservations?

Exhibitors who reserved a hotel rooms through the official SFA/SFMI housing block will have these reservations automatically canceled by the hotels due to the official cancellation of our contracts with them. Exhibitors who did not book rooms through the SFA/SFMI housing block must contact their hotel directly to cancel their reservations.

Is it possible to rotate which booths are seen first when people arrive in the Exhibition Hall?

The booths are set up in a fixed order, alphabetically based on supporter level, and remain that way throughout.

Can the avatars at the booths be changed to represent actual people from the company?

This can't be done at present however the functionality may be available in the future.

What will we, as exhibitors, see on our screens during the show (i.e., is there some type of admin landing page)?

The exhibitors' user flow is the same as attendees; however, they will be able to see the names of all people currently visiting their booth (chats can then commence with these people).

Is it possible to get visitor reports at the end of each day so we can tinker with our marketing approach accordingly?

Detailed reports outlining the behaviour of booth visitors is emailed to exhibitors at the completion of the event, however, upon request NANETS will be able to send exhibitors progress reports on visitor behaviour at the end of each day.

Is it possible for exhibitors to update the links on their booth periodically throughout the duration of the event?

Yes, the exhibitors can do this mid event (using the same link) or request us to do that. However, for the attendees to see the updated version, the attendees will have to restart the browser or clear their cache.

Can exhibitors use the chat function to show people videos?

No, the chat functionality does not allow this. We suggest placing videos in either or both of the links or videos section and directing visitors to view the videos in those locations.

Can multiple images be placed in one panel in the booths?

No, only one image can be placed in each panel with  oneURL link assigned.

What if I need assistance or a ‘walk-through’ of the site?

Technical and Customer Service help is available by emailing tech@vfairs.com.

Do you have additional questions not covered here?

Please email sfmi@nyssfa.com.